In the world of business, negotiating with suppliers is a crucial aspect of maintaining profitability and ensuring competitive pricing. This case study highlights how our company managed to turn a supplier’s rejection into a successful long-term partnership.
Initial Negotiation and Rejection
We initially approached our supplier with a request to provide us with a target price that was significantly lower than the price they were offering. Unsurprisingly, they rejected our request outright. However, instead of walking away, we took a strategic approach.
A Strategic Approach: Selling a Single Product
We decided to focus on selling just one of their products. This wasn’t just any product; it was one worth up to tens of thousands of dollars. By doing this, we aimed to build a history of selling this single high-value product, demonstrating our capability and reliability as a seller.
The Turnaround
After some time, the supplier came back to us with surprising news. They informed us that they were now offering prices not only at our original target price but also lower than our requested price. This meant they were giving us a bigger discount on the product than we had initially asked for.

Understanding the Outcome
So, how did this happen? The key factors were:
- Strong Sales History: By successfully selling their high-value product, we proved our ability to drive sales and generate revenue, which likely built their confidence in our partnership.
- Very Frequent Ordering: Our consistent orders, even if focused on a single product, demonstrated our commitment and reliability as a customer, encouraging the supplier to offer us better terms.
- Asking & Negotiating: Continue communicating with them about the potential products we are interested in and the price we are aiming for. Once the sales history and brand relationship threshold are reached, they provide us with the price we are looking for.
Conclusion
This case study exemplifies how persistence, strategic planning, and building a strong sales history can turn an initial rejection into a successful negotiation outcome. By focusing on building a solid relationship and demonstrating value through consistent performance, businesses can achieve more favorable terms and foster long-term partnerships with their suppliers.